Alaina Macia

Video: The Nuances of NEMT & the Future of the Industry

The non-emergency medical transportation (NEMT) industry is constantly evolving, and MTM is proud to be at the forefront of that evolution! In this video interview, our CEO Alaina Macia hits on the key points that have our industry buzzing. Watch as she discusses the intricacies and nuances that make NEMT complicated, her predictions for how NEMT will evolve over the next five to ten years, and how MTM is investing in technology and data interchanges to make sure we’re prepared for those changes. From online scheduling capabilities to text message notifications, our focus is on technology and data transparency to achieve our end goal: getting members where they need to go safe and on-time, with great customer service. 


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