Paratransit Brokerage Webinar

A More Efficient Model for ADA Paratransit Delivery


Do more with less: that’s the challenge faced by transit agencies as budgets tighten for programs like Americans with Disabilities Act (ADA) paratransit service. The paratransit industry is evolving, introducing the need for innovative solutions for transit service delivery. The brokerage model is that solution—an approach that has been proven time and again in the non-emergency medical transportation (NEMT) industry as a means for controlling costs, improving quality, and promoting uniform service delivery.

In this webinar, our panelists discussed the benefits the brokerage model brings to ADA paratransit service, including:

  • Diverse, non-dedicated provider networks
  • Thorough driver and vehicle credentialing
  • Innovative technology
  • Improved safety
  • Maximized ridership

If you missed the webinar, view the recording and PowerPoint below to find out how the brokerage model can help your agency lower paratransit costs by up to 30% while focusing on the broader picture: access.

Webinar Materials

What is the Paratransit Brokerage Model?

The paratransit brokerage model leverages non-dedicated provider networks to provide ADA paratransit service under the close supervision of a broker. The broker ensures all ADA and Federal Transit Administration (FTA) requirements are met while focusing on safety and the passenger experience. As one of the largest non-emergency medical transportation (NEMT) brokerage operators in the country, MTM’s flexible and efficient model leverages our 20 years of brokerage experience and deploys existing networks of transportation providers to deliver ADA-compliant paratransit services. By establishing a brokered service delivery model, transit agencies increase cost effectiveness, establish overall service efficiency and quality, and provide a flexible approach for meeting each passenger’s individual needs.

Fixed Route & Paratransit Delivery

For transit agencies seeking a contractor for direct delivery of paratransit and fixed route services, MTM’s affiliate MTM Transit is one of most trusted partners in the transit industry. As communities across the nation are challenged with increasing access while containing costs, MTM Transit strives to achieve these goals while focusing on what matters most: the passenger. From extensive fixed route systems in urban areas to flexible paratransit systems in smaller communities, MTM Transit offers clients turnkey operations for any public transit structure that maintain a balance of innovation, best practices, and passenger satisfaction. With proven and reliable solutions for nearly every community transportation need, Ride Right provides high quality transit services that reflect positively on your organization.

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