MTM’s transportation provider recruiting process consists of application, credentialing, and contracting phases. You will work with a designated Contract Representative to successfully complete each phase. Visit MTM’s Join Our Service Provider Network page (link) to learn more
Members of MTM’s transportation provider network must have specific credentialing and qualifications, including training elements. All drivers must meet our credentialing requirements and complete our contracting process, as well as complete all required training.
MTM communicates trip assignments and details to transportation providers electronically through our MTM Link Portal.
MTM does not reimburse transportation providers for no shows. You should confirm the transport and pick-up time with the member on the day prior to the scheduled trip. If a member indicates that they won’t be attending their appointment, cancel the trip through the portal.
All details regarding rates are discussed and determined with transportation providers on an individual basis.
All transportation providers must have general and automobile liability policies of no less than $1,500,000 each. MTM must be listed as a Certificate Holder and Additional Insured on both policies. Additionally, your company must hold worker’s compensation insurance that meets state requirements.