For the sixth year in a row, MTM’s Training team took home multiple honors during the annual Stevie® Awards for Sales & Customer Service. The 2021 Stevie Award winners will be recognized during a virtual awards ceremony on April 14, including the MTM team for the following Bronze, Silver, and Gold designations:
- Bronze Customer Service Department of the Year
- Silver Customer Service Training Professional of the Year (Director of Training Aaron Haefele)
- Gold Customer Service Training Team of the Year, an honor that has now been bestowed upon the team five separate times–an amazing achievement!
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®. More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 160 professionals worldwide on nine specialized judging committees.
“In the toughest working environment in memory for most organizations, 2021 Stevie Award winners still found ways to innovate, grow sales, please their customers, and secure new business,” said Stevie Awards president Maggie Gallagher. “The judges have recognized and rewarded this, and we join them in applauding this year’s winners for their continued success. We look forward to recognizing them on April 14.”
“This year more than ever, our Training team has worked tirelessly to ensure our employees receive the learning and development they need to be successful in their roles–especially as they continue to work remotely,” added MTM’s Director of Training Aaron Haefele. “I am incredibly proud of their efforts and dedication to training our more than 2,500 employees nationwide even as we had to move every aspect of our learning to virtual platforms.”
Click here to view the full list of this year’s winners in every award category. Congratulations to our dedicated Training team on continuing to achieve great honors!