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Mileage Reimbursement Program

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Molina Complete Care (MCC) has partnered with MTM (previously known as Veyo) to provide its members with another way to get to and from medical appointments – with the help of a friend or family member. MTM provides compensation to drivers who give MCC members a ride to their eligible healthcare appointments. This is called a “mileage reimbursement.”

Trips are paid at $0.655 per mile. The total amount paid is calculated based on the most direct route from the member’s pick-up location to the healthcare facility and back. The route is planned using MTM’s mapping software. Payments to drivers will be sent electronically, unless the driver specifies otherwise.

1. Book Transportation

To be reimbursed for a trip, transportation needs to be scheduled with MTM at least two business days before the member’s appointment.

CCC Plus members: Please call 1-877-790-9472 to schedule a trip.
Medallion 4.0 members: Please call 1-833-273-7416 to schedule a trip.

2. Request Reimbursement

Fill out and return a Mileage Reimbursement Trip Log to MTM. The forms can be accessed using the below links. Instructions for filling out and submitting the trip log are included on the form. This must be done within 30 days of the last medical appointment listed on the form. Don’t forget to attach all parking and toll receipts.

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