Idaho Members



  • All rides must be for Medicaid-eligible medical services
  • You can schedule a ride Monday through Friday from 8 a.m. to 6 p.m.
  • You must call at least two business days before your appointment
  • Have your trip information ready when you call
  • Be ready at least 15 minutes before your ride is scheduled to arrive
  • You can also use our online trip request tool to book your trip at any time.
Schedule Rides Online!

Important Toll-Free Phone Numbers

  • To schedule a ride call 1-877-503-1261
  • If your ride is late call 1-877-503-1261
  • To file a complaint call 1-866-436-0457

Frequently Asked Questions (FAQs)

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