We are MTM, Idaho’s non-emergency medical transportation (NEMT) broker. We arrange rides for eligible Medicaid members throughout the state. Call us to set up your rides for Medicaid appointments.
We are dedicated to providing high quality transportation. If you are a member, medical facility, or transportation provider seeking more information about NEMT services, select one of the pages in the menu above for details specific to your needs.
Call us at 1-877-503-1261. You can also use the MTM Link web portal to book your trip at any time. You must schedule your trip at least two business days before your appointment, unless your trip is urgent or you are discharged from a hospital. We schedule rides 24 hours a day, seven days a week.
We want to always provide excellent service. If you have a complaint about the service you received, you may:
We will follow up on all complaints.
Call MTM at 1-877-503-1261 if you have waited: