MTM announced today that it has signed a contract with Total Health Care to operate its Detroit, Michigan-based non-emergency medical transportation (NEMT) program. The one-year contract will allow MTM to provide transportation for members who are unable to get to and from their medical appointments independently. MTM will commence transportation on June 1, 2013.
Through this contract, MTM will arrange and provide transportation for approximately 65,000 Medicaid members and special needs children within the Detroit-area counties of Macomb, Genesee, Wayne, and Oakland. MTM has provided similar services in Michigan for over 12 years, arranging approximately 200,000 trips per year throughout the state. MTM will use its local network of experienced and credentialed providers to serve the Total Health Care member population.
“We believe transportation is an important extension of Total Health Care’s benefits, and we will provide the service with the same commitment to quality, service, and care management that Total Health Care requires of any other provider,” said President and CEO Alaina Maciá. “We look forward to working with Total Health Care toward a shared goal of ensuring its members have access to quality healthcare services.”
MTM is a medical and transportation management company that removes community barriers for more than three million people annually in 28 states and the District of Columbia. MTM manages transportation, home and community-based services, call center activities, ambulance claims, and functional assessments and travel training for state and county governments, Medicaid and Medicare managed care organizations, and health care providers. These entities rely on MTM to meet quality and safety standards while containing costs. MTM operates five customer service centers that process three million calls and schedule seven million trips per year. Founded in 1995, MTM is a privately held, woman-owned business enterprise.