Nevada Non-Emergency Medical Transportation
MTM Health is the state of Nevada’s non-emergency medical transportation (NEMT) manager. We arrange rides for eligible Medicaid members throughout the state. Call us to set up a ride to your health care provider for a covered Medicaid service if you have no other way to get there. We are dedicated to providing high quality transportation. If you are a member, medical facility, or transportation provider seeking more information about NEMT services, use the menu above to find program details specific to your needs.
Book your gas mileage reimbursement (GMR) trips quicker and easier than ever! You can now schedule your GMR trips 24 hours a day, seven days a week using our self-service tools. Just call 1-844-879-7341 to get started. Please note that if you are requesting GMR for the first time, you will need to speak to a representative. The reimbursement rate is $0.21 per mile. We encourage you to use this flexible mode of transportation.
Important Update: Managed Care Coming Statewide January 1, 2026
Beginning January 1, 2026, Nevada Medicaid is expanding Managed Care statewide, including rural areas for the first time. If you live in rural Nevada, your Managed Care Organization (MCO) may now handle your non-emergency medical transportation (NEMT) services. For assistance, please contact your MCO directly:
- CareSource: 833-230-2058
- SilverSummit Healthplan: 844-366-2880
We encourage you to reach out early to learn about your new transportation benefits under your MCO.
New Benefit for Nevada Check Up Members Starting January 1, 2026!
We’re excited to announce that Nevada Check Up members are now eligible for NEMT services! If you are a Nevada Check Up member who needs a ride to a Medicaid-covered medical appointment, call MTM Health at 844-879-7341 to review your transportation options and schedule a ride today.
Sandra Stanko
Nevada Program Director
- Email: sstanko@mtm-inc.net
- Phone: 702-323-7700
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Local Office:
Las Vegas, Nevada 89183 - Customer Service Hours: 7 a.m. to 6 p.m. PST, Monday-Saturday
- Web Chat Hours: 5 a.m. to 3 p.m. PST, Monday-Friday
To schedule transportation:
Call us at 1-844-879-7341. We encourage you to call at least three business days before your appointment, unless your trip is urgent or you are discharged from a hospital. We schedule routine trips Monday through Saturday from 7 a.m. to 6 p.m. You can schedule urgent trips 24 hours a day, seven days a week. At this time, Nevada Members are not able to schedule new rides through the MTM Link Member Mobile App or Web Portal, but you can use MTM Link to view the details of your past and future trips.
To file a complaint:
We want to always provide excellent service. Call MTM Health’s We Care Line at 1-866-436-0457 if you have a complaint about the service you received. You may also use our convenient online form. We will follow up on all complaints.
If your ride is late:
Call MTM Health at 1-844-879-7341.
