MTM is committed to providing high quality transportation services to Iowa FFS Medicaid members. We are always seeking transportation providers to join our statewide network. If you are interested in joining MTM’s Iowa NEMT network, find out more about our recruiting and credentialing process and fill out our questionnaire.
Frequently Asked Questions (FAQs)
MTM’s transportation provider recruiting process consists of application, credentialing, and contracting phases. You will work with a designated Representative to successfully complete each phase. Visit MTM’s Join Our Transportation Provider Network page to learn more.
Members of MTM’s transportation provider network must have specific credentialing and qualifications, including training elements. All drivers must meet our credentialing requirements and complete our contracting process, as well as complete all required training.
MTM communicates trip assignments and details to transportation providers electronically.
MTM does not reimburse transportation providers for no shows. You should confirm the transport and pick-up time with the member on the day prior to the scheduled trip. If a member indicates that they won’t be attending their appointment, cancel the trip.
All details regarding rates are discussed and determined with transportation providers on an individual basis.
All transportation providers must have general and automobile liability policies. MTM must be listed as a Certificate Holder and Additional Insured on both polices. Additionally, your company must hold worker’s compensation insurance that meets state requirements.