MTM Health Celebrates 30 Years of Improving Health Outcomes Nationwide
MTM Health, the nation’s largest privately-held non-emergency medical transportation (NEMT) broker, is proudly celebrating our 30th anniversary. Since our founding in 1995, MTM Health has been committed to ensuring access to care by eliminating barriers to healthcare and social services—and improving health outcomes, one ride at a time.
What began as a two-person operation in a one-room office has grown into a national leader in health access solutions. Founded in 1995 by Peg and Lynn Griswold, who recognized the challenges health plans faced in coordinating transportation for their members, MTM Health pioneered the brokered NEMT model. Their vision: leverage existing transportation networks instead of purchasing or owning vehicles—a model that remains central to our operations today.
Fast forward 30 years, MTM Health now operates in all 50 states, Washington, D.C., and Puerto Rico, employing more than 6,000 team members and coordinating over 35 million trips annually for more than 25 million people.
“As we reflect on three decades of service, I’m overwhelmed with pride in what we’ve built—not just a company, but a mission-driven organization that has transformed how people access healthcare,” said Alaina Macia, the 20-year President and CEO of MTM Health and daughter of the company’s founders. “We’ve grown from a small family operation into a national powerhouse, but what hasn’t changed is our heart. We remain a privately held company committed to the communities we serve, and that legacy will continue with future generations.”
To mark the milestone, the company recently rebranded from Medical Transportation Management (MTM) to simply MTM Health—signaling the organization’s expanded focus beyond transportation. In addition to core NEMT services, the company delivers a wide range of solutions including:
- Public transit operations through MTM Transit
- Senior-focused, private pay rides via Wanda
- Innovative alternative home and community-based therapies like pet, art, equine, and music therapy
- Mobile Integrated Health programs that bring care directly to members’ homes
MTM Health is also leading the charge in NEMT technology and innovation with our MTM Link scheduling platform, rideshare-enabled VeyoRide model, and AI-driven analytics that enhance care delivery and operational efficiency.
As we enter our next chapter, MTM Health remains dedicated to our mission of innovation, equity, and empowering healthier communities.
“Looking ahead, we are more energized than ever to continue breaking down barriers and creating connections that matter,” added Macia. “The future of healthcare is evolving—and MTM Health will be at the forefront, one ride, one connection, and one outcome at a time.”
