VeyoRide by MTM Health: Scaling Healthcare-Credentialed Rideshare Nationwide
Non-emergency medical transportation (NEMT) is more than just a ride. It’s a lifeline.
For millions of Medicaid and Medicare members, reliable transportation directly determines whether they make it to dialysis, cancer treatments, physical therapy, and even routine check-ups. In an era when consumers expect on-demand convenience, traditional NEMT models don’t always deliver both on-demand flexibility and the rigorous healthcare standards that payers and regulators desire.
That’s exactly why MTM Health built VeyoRide, the industry’s only fully healthcare-credentialed rideshare fleet.
As of early 2026, the VeyoRide network is live and serving Medicaid and Medicare members in eight states:
- Arizona
- Connecticut
- Florida
- Michigan
- Missouri
- Ohio
- Virginia
- Wisconsin
We’re not stopping there. 2026 is a major growth year for VeyoRide. Expansion is already in progress in Illinois, with Texas and Hawaii planned for later this year. By the end of 2026, VeyoRide will be active in at least 11 states, dramatically increasing our ability to support health plans, managed care organizations, and state Medicaid programs with scalable, high-quality NEMT capacity from coast to coast.
What Sets VeyoRide Apart from Traditional Rideshare
VeyoRide uses the same convenient, app-based model as traditional rideshare services, but that’s where the similarities end. Every VeyoRide driver is a healthcare-credentialed independent contractor who meets standards far beyond any consumer rideshare platform. Here’s what sets VeyoRide apart:
1. Rigorous Healthcare Credentialing and Safety Standards
Every driver completes a vehicle inspection and comprehensive background checks, including mandatory drug testing, plus specialized driver training that includes:
- Dementia and cognitive impairment awareness
- HIPAA compliance and patient privacy
- Passenger handling and sensitivity training
- ADA accommodations and patient sensitivity
- First aid, CPR, and hand-to-hand assistance protocols
No other rideshare solution in NEMT requires this level of training.
2. Full Tech-Enabled Visibility and Accountability
Unlike standard NEMT services where tracking can be inconsistent between transportation providers, VeyoRide provides 100% GPS timestamped tracking on every single trip. MTM Health, members who use the MTM Link Member mobile app, and our clients and their case managers receive real-time visibility into:
- Exact pick-up and drop-off times
- On-time performance metrics
- Route adherence
- Driver location
3. True Flexibility and Reliability
VeyoRide doesn’t replace MTM Health’s established network of traditional transportation providers. It supercharges it. When a last-minute discharge, will-call trip, or surge in demand occurs, we can instantly broadcast needs to credentialed VeyoRide drivers in the area and offer real-time incentives. The result? Faster recovery of at-risk trips and consistently higher on-time performance across entire markets.
Built for Patients, Providers, and Local Entrepreneurs
Beyond the technology and credentialing, VeyoRide creates meaningful economic opportunity. Independent drivers in the communities we serve can build their own transportation businesses while directly supporting their neighbors’ health journeys. It’s a true win-win model that strengthens both healthcare access and local economies.
The Future of NEMT Is Here
As we expand the VeyoRide network throughout 2026, MTM Health continues to prove that you don’t have to choose between rideshare convenience and healthcare-worthy quality and compliance—you can have both.
If your health plan, Medicaid agency, or managed care organization is looking for a more reliable, scalable, and compliant NEMT solution in 2026 and beyond, we’d love to talk. Fill out the form below to learn how we can deliver better rides—and better health outcomes—together.
