Wisconsin Medicaid renewals are back. Watch your mail for your letter and renewal packet from the Wisconsin Department of Health Services. Read what DHS sends. And act when your renewal is due. No one should renew until they get their renewal packet.
For more information, please visit the Department of Health Services’ website, or call Member Services at 1-800-362-3002.
We are MTM. We manage non-emergency medical transportation (NEMT) services in Wisconsin. MTM provides rides to Wisconsin Medicaid and BadgerCare Plus covered health care appointments if you have no other way to get there.
We are dedicated to providing high quality transportation. If you are a member, medical facility, or transportation provider seeking more information about NEMT services, select one of the pages in the menu above for details specific to your needs.
Watch this video to learn about the exciting features you have access to using the MTM Link Member mobile app:
To schedule a ride to routine services, you must call MTM at 866-907-1493 at least two business days before your appointment. If you call with less notice and the trip is not urgent, we may ask you to reschedule your visit. Two business days’ notice includes the day of the call, but not the day of the appointment. We schedule rides 24 hours a day, seven days a week. You can also use the MTM Link web portal to book your trip at any time.
Call MTM at 866-907-1493 (TTY: 711) if:
We want to always provide excellent service. If you have a complaint about the service you received, you may:
