Transportation Providers
MTM is committed to providing high quality transportation services to Rhode Island NEMT recipients. Currently, MTM’s Rhode Island Network is only accepting providers on an as needed basis. To register for our Rhode Island Waitlist please click here.
MTM conducts virtual Semi-Annual Information sessions for those interested in joining MTM’s network. Our next Info session will be held: Thursday June 27th, 2024 at 5:00pm EST. Please use the above link to join our waitlist and receive an email invite.
Resources:
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Frequently Asked Questions (FAQs)
You must complete our recruiting process, which includes:
- Application
- Credentialing
- Contracting
You will work with an MTM employee to complete the process. Click here to learn more.
Yes. Providers must meet credentialing qualifications. They must also complete training. An MTM employee will guide you through these steps.
MTM sends trips through our MTM Link Provider Portal. For those providers who use their own dispatching software, we can connect to your software via API to send trips to you.
MTM does not pay for no shows. You should confirm the pick-up time with the recipient on the day before the trip. If a recipient says that they won’t be going to their appointment, cancel the trip.
In the Resources section of this web page, you will find a document titled “Current Transportation Provider Rates.” See this document for our current rates.
Transportation providers must have general and automobile liability policies. These policies must be no less than $1,500,000 each. MTM must be listed as a Certificate Holder and Additional Insured on both polices. Your company must hold worker’s compensation insurance that meets state requirements.
There is currently a waitlist of providers that want to become contracted with MTM. We estimate the wait time of between 8-12 months for new providers to receive the opportunity to become contracted. Please click here to join our waitlist.
