We always want to ensure members receive the best customer service and safest transportation service possible. To make this happen, we need your help with items included here.
Important Reminders for Texas Facilities
Reference our Where’s My Ride? number and Gas Mileage Reimbursement (GMR) rate changes, request in-service training, and more!
Credential Renewal Knowledge
MTM requires our transportation providers to re-credential their fleet of vehicles and drivers annually. This time of year tends to be a popular time for those renewals. Our Network Team makes sure that our transportation providers have all of the necessary information to update credentials on time.