Miss our most recent mobility management webinar? No worries—now you can access the recording! Watch as our panelists discuss how you can safely resume your agency’s paratransit eligibility assessment process as you balance COVID-19 safety guidelines with ensuring ADA paratransit services are used appropriately. Challenging times motivate us to look at non-traditional solutions, and MTM and our panelists guide you as you enter this new phase cautiously!
MTM’s Training Team and Ride Right drivers came together for the three-day session to better understand the member experience and how it can be enhanced.
Seeking a partner to help design a new eligibility process for Americans with Disabilities Act (ADA) paratransit services, the Metropolitan Atlanta Rapid Transit Authority (MARTA) recently selected MTM, Inc. to operate its eligibility assessment and certification program. MARTA Mobility is a complementary paratransit service that serves 11,000 individuals who are unable to utilize accessible fixed route public transit due to a physical or cognitive disability or limiting health condition. Under the contract, MTM will leverage its On the Move program to perform paratransit eligibility certifications.