Florida Member Shawn Mertens Brings Smiles to MTM Teammates

At MTM, our dedicated teams never hesitate to go above and beyond to meet the transportation needs of our most vulnerable members. One of those members is Shawn Mertens, who lives in Florida. Complications with quality transportation access was always a challenge for Shawn and his family, until MTM stepped in. Learn more about our special relationship with Shawn as MTM wishes him a very happy 22nd birthday!

Martin County MARTY

MTM Transit Adds to Florida Operations with New Service in Martin County

With the goals of improving service quality, increasing efficiency and effectiveness, and growing transit ridership, MTM Transit recently partnered with Martin County, Florida to operate the local MARTY fixed route system and MARTY Access ADA paratransit service, which serve a combined ridership of 106,000 passengers every year. Learn more about this exciting new partnership!

MTM Ombudsmen

Meet Our Ombudsmen!

At MTM, we’re dedicated to ensuring the best NEMT experience possible for our members, and oftentimes, that means we need a dedicated resource to help them understand their transportation benefit. That’s where our team of Ombudsmen come in! Meet three of them in this interview, and learn why this role is so important in helping members access their community.