Watch Our Post-COVID Eligibility Assessments Webinar!

Miss our most recent mobility management webinar? No worries—now you can access the recording! Watch as our panelists discuss how you can safely resume your agency’s paratransit eligibility assessment process as you balance COVID-19 safety guidelines with ensuring ADA paratransit services are used appropriately. Challenging times motivate us to look at non-traditional solutions, and MTM and our panelists guide you as you enter this new phase cautiously!

OCTA Selects MTM as Eligibility Determination Services Partner

We are honored to announce that the Orange County Transportation Authority (OCTA) has selected MTM to operate its Eligibility Determination Services program for OC ACCESS, OCTA’s shared ride ADA paratransit system. On behalf of OCTA, MTM will complete approximately 6,000 annual assessments to determine applicants’ eligibility for paratransit services.

MTS Eligibility Assessment Webinar Recording Now Available

Did you miss our webinar with the San Diego Metropolitan Transit System (MTS) on June 11? Great news – the recording is now available! Watch our panelists and learn how a 100% in-person eligibility assessment model helps transit agencies make more accurate determinations, enforce trip-by-trip conditional eligibility, flatten the curve of growing paratransit demand, and ensure paratransit services are available for those who truly need it.

Watch Now: Controlling Paratransit Costs through Eligibility Assessments

At this year’s recent SWTA Freedom through Transit Conference, our Senior Director of Functional Assessments and Travel Training Sean Powers lead an engaging discussion on Controlling Paratransit Costs through Eligibility Assessments. Alongside Ron Brooks from Valley Metro, Sean discusses how in-person assessments reduce paratransit costs. Watch now!

MARTA and MTM’s Contract for Eligibility Assessment Services

Seeking a partner to help design a new eligibility process for Americans with Disabilities Act (ADA) paratransit services, the Metropolitan Atlanta Rapid Transit Authority (MARTA) recently selected MTM, Inc. to operate its eligibility assessment and certification program. MARTA Mobility is a complementary paratransit service that serves 11,000 individuals who are unable to utilize accessible fixed route public transit due to a physical or cognitive disability or limiting health condition. Under the contract, MTM will leverage its On the Move program to perform paratransit eligibility certifications.