Case Study: San Diego MTS Saves $550K and Increases Efficiencies through In-Person Assessments

As one of the oldest transit systems in Southern California, San Diego MTS serves an annual ridership of 88 million—including nearly 500,000 ADA paratransit trips. Struggling with unmaintainable paratransit growth, MTS sought a partner for ADA eligibility certification service to help control growth and ensure service sustainability. Find out how MTM helped MTS increase efficiencies and save more than $550,000 through our 100% in-person eligibility assessment model!