MTM is committed to providing high quality transportation services to Mississippi Medicaid beneficiaries. We are constantly seeking transportation providers to join our statewide transportation network. If you are interested in joining MTM’s Mississippi NET network, find out more about our recruiting and credentialing process and fill out our questionnaire.
Resources:
- Learn how to join MTM’s provider network
- NET Provider Manual
- Commercial Carrier (Air) Manual
- Commercial Carrier (Ground) Manual
- Fixed Route (Public Transit) Manual
- Fixed Wing Non-Emergency Air Ambulance Manual
- Gas Mileage Reimbursement (GMR) Manual
- Volunteer Driver Manual
- To file a complaint or concern, please call 1-844-399-9465.
MTM’s transportation provider recruiting process consists of application, credentialing, and contracting phases. You will work with a designated Contract Representative to successfully complete each phase. Visit MTM’s Join Our Transportation Provider Network page to learn more.
Members of MTM’s transportation provider network must have specific credentialing and qualifications, including training elements. All drivers must meet our credentialing requirements and complete our contracting process, as well as complete all required training.
MTM communicates trip assignments and details to transportation providers electronically through our Electronic Trip Download (ETD) system.
MTM does not reimburse transportation providers for no shows. After MTM confirms the trip, you should also confirm the transport and pick-up time with the beneficiary on the day prior to the scheduled trip. If a beneficiary indicates that they won’t be attending their appointment at that point in time, you should cancel the trip through our Provider Trip Management (PTM) application.
All details regarding rates are discussed and determined with transportation providers on an individual basis.
All transportation providers must have general and automobile liability policies of no less than $1,000,000 each. MTM must be listed as a Certificate Holder and Additional Insured on both polices. Additionally, your company must hold worker’s compensation insurance that meets state requirements.
