MTM provides rides free of charge for Medicaid beneficiaries throughout Mississippi. Beneficiaries must be attending a covered medical service and have no other way to get there.
Call us toll-free at 1-866-331-6004 at least three business days before your visit. If you call with less notice and the trip is not urgent, you may need to set up your visit for a different date. We schedule routine trips Monday through Friday from 7 a.m. to 8 p.m.
To determine the ride most appropriate for you, MTM will ask questions about your health and how you handle basic daily tasks. We may also consult your health care provider. Based on your needs, we will offer you:
When you call, please tell us if you would like to ride with a certain provider. MTM will try to honor your request. However, we cannot promise your ride will be assigned to the requested provider. The provider must be in our network. MTM does not assign trips to out-of-network providers.
Call MTM toll-free at 1-866-331-6004 to cancel your ride or make changes.