Do you currently manage a team or strive to advance to a future management role? Are you involved in making business decisions and plans, motivating employees, and improving process and productivity? If so, our Leadership Education and Development (LEAD) training program can help you become a better manager and prepare for a future at MTM, Ride Right, Home Assist, Stat or Reveal!


LEAD is a three-part series that will give you the tools and competencies you need to manage a team by developing your business, personal leadership, and transformational leadership skills. When you complete all three LEAD modules, you’ll have a greater understanding of management basics, human resources processes and procedures, effective team building, budgets, operating systems, professionalism and communication, and diversity and cultural competency.


LEAD training blends web-based learning with practical hands-on learning, such as classroom courses and workbook exercises. After completing LEAD training, you will be qualified to apply for our Advance training program, which prepares high performing employees for future leadership opportunities.

LEAD Classes

LEAD I: Business Skills

  • Intro to Leadership
  • Building Your Leadership Brand
  • Recruiting, Hiring and Onboarding
  • Compliance,Documentation & Performance Management
  • Leading Diverse Teams
  • Leading Generational Differences
  • Action Plan
  • Coaching Fundamentals
  • Leading Employee Engagement

LEAD II: Personal Leadership Skills

Courses are 90 minutes in length.

Please Note: You must complete all LEAD I Sessions prior to enrollment for any LEAD II sessions.

  • Organizational Savvy 
  • Emotional Intelligence 
  • Fostering Communication 
  • Thinking Strategically 
  • Decision Making
  • Resilience

LEAD III: Transformational Leadership Skills

  • Exemplifying Integrity
  • Ensuring Accountability
  • Inspiring Others
  • Nurturing Innovation
  • Empathy and Compassion
  • Fostering Learning and Development
  • Leading Change

one hour