MTM, Inc. announced today that its Provider Trip Management (PTM) Mobile application is now available for both Android and Apple smartphones. PTM Mobile is free for MTM’s network of transportation providers to download on the Google Play Store and the iTunes Application Store. The application’s service went live November 6.
Designed as an interactive arm of MTM’s scheduling system, PTM Mobile gives transportation providers instant access to their assigned trips, including alerts regarding new trips in real time as they are assigned. The application also allows transportation providers to document and maintain trip details as service is provided, as well as transmit data and reports to MTM. This includes GPS and time stamps for transportation, ensuring the highest quality, most timely service is provided to passengers at all times. Migrating these processes to a mobile format increases efficient access to information for both MTM and transportation providers while limiting paper processes.
In the future, MTM plans to add to the application’s functionality with options for collecting passenger signatures during trips and submitting claims via smartphone.
“The release of the PTM application is a leap forward for mobile technology at MTM and illustrates our commitment to providing convenient, intuitive technology solutions for our transportation provider partners,” said Chief Information Officer Joe Federer. “We look forward to continuing to evolve our mobile approach to ensure our transportation providers have access to the tools they need to be successful and provide high quality service for our clients and members.”
MTM is a medical and transportation management company that removes community barriers for five million people annually in 28 states and the District of Columbia. MTM manages transportation, care coordination, call center activities, ambulance claims, and functional assessments and travel training for state and county governments, Medicaid and Medicare managed care organizations, and healthcare providers. These entities rely on MTM to meet quality and safety standards while containing costs. MTM operates seven customer service centers that process three million calls and schedule seven million trips per year. Founded in 1995, MTM is a privately held, woman-owned business enterprise.