Nevada Non-Emergency Transportation

MTM is the state of Nevada’s non-emergency transportation (NET) manager. We provide rides free of charge for eligible Medicaid members throughout the state. Call us to set up a ride to your health care provider for a covered Medicaid service if you have no other way to get there.

We are dedicated to providing high quality transportation. If you are a member, medical facility, or transportation provider seeking more information about NET services, use the menu above to find program details specific to your needs.

Sandra Stanko
Nevada Program Director

Phone: 702-323-7700
Office: 750 Pilot Road, Suites G&H
Las Vegas, Nevada 89119
Hours: 7 a.m. to 5 p.m., Monday-Friday

To schedule transportation:

Call us at 1-844-879-7341. We encourage you to call at least five business days before your appointment, unless your trip is urgent or you are discharged from a hospital. We schedule routine trips Monday through Friday from 7 a.m. to 5 p.m. You can schedule urgent trips 24 hours a day, seven days a week.

To file a complaint:

We want to always provide excellent service. Call MTM’s We Care Line at 1-866-436-0457 if you have a complaint about the service you received. You may also use our convenient online form. We will follow up on all complaints.

If your ride is late:

Call MTM at 1-844-879-7341.