Nevada Non-Emergency Transportation
MTM is the state of Nevada’s non-emergency transportation (NET) manager. We provide rides free of charge for eligible Medicaid members throughout the state. Call us to set up a ride to your health care provider for a covered Medicaid service if you have no other way to get there.
We are dedicated to providing high quality transportation. If you are a member, medical facility, or transportation provider seeking more information about NET services, use the menu above to find program details specific to your needs.
To schedule transportation:
Call us at 1-844-879-7341. We encourage you to call at least five business days before your appointment, unless your trip is urgent or you are discharged from a hospital. We schedule routine trips Monday through Friday from 7 a.m. to 5 p.m. You can schedule urgent trips 24 hours a day, seven days a week.
To file a complaint:
We want to always provide excellent service. Call MTM’s We Care Line at 1-866-436-0457 if you have a complaint about the service you received. You may also use our convenient online form. We will follow up on all complaints.
If your ride is late:
Call MTM at 1-844-879-7341.