Leadership

Alaina Macià

President & CEO

Alaina Macià

President & CEO

As the President and CEO of MTM, Alaina is a leader in the healthcare and transit industries. She is focused on continually taking our services to the next level by offering innovative solutions that remove community barriers nationwide. A true visionary, she directs and prioritizes company actions and strategies to ensure competitive advantage, profitable operations, and high customer satisfaction. Since 2005, she has overseen MTM's growth from $30 million in annual revenue to nearly $500 million. Alaina holds a master’s degree in business administration from Washington University in St. Louis’ Olin School of Business, is a member of the Washington University Institute of Public Health National Council, and sits on the St. Louis Children’s Hospital Development Board. She has been the recipient of many honors, including being named one of 2012’s Most Influential Businesswomen by the St. Louis Business Journal; she was also named to the publication’s 30 Under 30 class in 2004 and 40 Under 40 class in 2011. Most recently, in 2014, she was named to Mass Transit Magazine’s 40 Under 40 List and received the Entrepreneur of the Year award in the Midwest Region’s Healthcare Services category by Ernst & Young.

Donald Tiemeyer

Executive Vice President & General Counsel

Donald Tiemeyer

Executive Vice President & General Counsel

As Executive Vice President and General Counsel, Don ensures MTM adheres to federal, state, and local laws and regulatory requirements in all of our operating areas. He advises MTM’s Board of Directors and Executive team on legal matters; develops and reviews contracts, including those with clients, vendors, and transportation providers; and represents MTM in all legal situations. Don has more than 30 years of legal experience, 23 years of which he served as a principal engaged in the private practice of law.

Michele Lucas

Chief Marketing Officer

Michele Lucas

Chief Marketing Officer

Michele has more than 20 years of experience in sales and marketing leadership roles. As the Chief Marketing Officer, she oversees MTM's expert Marketing Department and supports our efforts in new business acquisition. Michele is also responsible for MTM’s account management and client relations functions, and supports clients in developing program manuals, member educational materials, community outreach materials, and newsletters for all stakeholder groups. She holds a master’s degree in business administration.

Stephanie Klaas

Vice President of Finance

Stephanie Klaas

Vice President of Finance

With more than 15 years of financial and risk management experience, Stephanie oversees all functions within MTM’s Finance Department, including treasury, claims, procurement, financial analysis, and contract management. She has vast expertise in budgeting, forecasting, and financial oversight for large organizations. In her role, she also coordinates the annual independent financial audit and manages MTM’s capital budgeting and projection process. Stephanie holds a master’s degree in accounting.

Jill Heneghan

Vice President of Accounting

Jill Heneghan

Vice President of Accounting

Jill oversees all aspects of MTM’s Accounting Department, including accounts payable, accounting operations, payroll, and reporting. Her more than 12 years of experience in financial planning, auditing, and analysis help her continually ensure that MTM is a fiscally responsible company capable of meeting the needs of clients nationwide. Jill holds a master’s degree in accounting from the University of Missouri.

Patrick McNiff

Vice President of Paratransit Operations

Patrick McNiff

Vice President of Paratransit Operations

Pat has served in leadership positions in the paratransit industry for more than 25 years. At MTM, his responsibilities include overseeing our transit operations in an effort to improve efficiency and maximize assets, including new route development opportunities and the expansion of existing routes, to more effectively meet the needs of transit riders. Pat's broad experience includes managing contracts for non-emergency medical transportation, fixed and deviated fixed routes, dial-a-rides, ADA paratransit, commuter express, airport rental car shuttles, feeder routes, and college campus circulators.

Kerri Schewe

Vice President of People & Culture

Kerri Schewe

Vice President of People & Culture

With more than ten years of experience in corporate compliance, employee relations, strategic planning, and new business implementation, Kerri is MTM's human resources expert. As the Vice President of People and Culture, she focuses on staff engagement and organizational design to streamline our overall operations. Kerri oversees MTM’s Human Resources, Training, and Employee Engagement teams to ensure ongoing corporate enhancement, as well as improved employee hiring practices, training programs, and satisfaction. Her main goal is to ensure we hire and train the most qualified staff, resulting in overall operational quality and client satisfaction. She holds a master’s degree in organizational leadership.

Phil Stalboerger

Vice President of Public Affairs

Phil Stalboerger

Vice President of Public Affairs

Phil is an expert government relations specialist with more than 15 years of experience in legislative affairs roles with organizations such as Faegre Baker Daniels, Blue Cross Blue Shield of Minnesota, and the Minnesota Senate. At MTM, his responsibilities include managing our government relations efforts around the country to ensure current and prospective clients are well-educated and aware of the issues they face for transportation and healthcare programs. Phil plays an important role in developing key relationships and strategies for new business prospects, bringing continued job growth to MTM’s operating areas, and identifying solutions for addressing healthcare access. He holds a bachelor of arts degree in government and political science, as well as a master's degree in public administration.

Heather Pekar

Vice President of Information Technology

Heather Pekar

Vice President of Information Technology

As MTM continues to be one of the most innovative transit and healthcare management companies in the industry, Heather is responsible for the implementation, development, and oversight of our technology and software solutions. MTM relies on Heather to lead our Information Technology team in identifying technology trends, creating strategic plans for ongoing enhancements and innovation, and utilizing technology to optimize operational efficiency. Heather has ten years of experience in transit technology, including seven years in technology leadership roles with MV Transportation and their affiliate Canadian operation, MVT Canadian Bus. She holds a bachelor of science degree in computer science from Texas A&M University.

Pam Cook

Vice President of Program Governance

Pam Cook

Vice President of Program Governance

Pam drives the implementation of new programs, new projects, and changes within MTM’s overall operations. She also oversees our Quality and Compliance team to ensure we are contractually compliant and provide an unsurpassed level of service for our clients and members. Additionally, Pam is responsible for our credentialing team, ensuring service provider compliance with our stringent standards. Prior to joining MTM, she was the Senior Vice President of Compliance Audit and Exam Management for CitiMortgage, Inc., where she focused on risk management and mitigation.
Brian Balogh

Brian Balogh

Vice President, Transit

Brian Balogh

Brian Balogh

Vice President, Transit

Brian has been part of the transportation industry for over 26 years. He possesses significant leadership experience overseeing ADA assessment and travel training programs across the nation. As Vice President of Transit, he oversees all location operations to ensure their most appropriate and cost-effective delivery of transportation services. He works closely with clients to understand the local climate and issues pertaining to each of our transit programs. In his hands-on approach to directing, each client receives personal, program-specific support. He received his education from Cleveland State University.

Eric Reynolds

Vice President of Business Development

Eric Reynolds

Vice President of Business Development

With more than 17 years of experience in healthcare account management and business development leadership roles, Eric provides executive-level leadership to MTM’s Business Development and Client Services teams. His primary focus includes defining the strategic sales direction of MTM’s transit and healthcare services, retaining key accounts, and growing with new clients. In previous positions, Eric led large teams of sales agents who represented more than $650 million in annual sales. He received his education from Maryville University.

Kim Clark

Regional Vice President of Operations

Kim Clark

Regional Vice President of Operations

As MTM’s Regional Vice President of Operations in the Mid-Atlantic region, Kim oversees all of our contracts in the District of Columbia and surrounding area. With more than 20 years of experience in the transportation industry, she is a previous recipient of the APTA Gold Bus Safety Award. Kim works hand-in-hand with MTM’s Program Directors and clients to ensure contractual adherence and high quality service. She holds a bachelor degree in business management.

Valorie Williams

Regional Vice President of Operations

Valorie Williams

Regional Vice President of Operations

Valorie has vast experience in the non-emergency medical transportation industry overseeing large-scale, statewide, and regional programs. Her expertise is based upon nearly 15 years of transportation oversight and 20 years of healthcare management experience. Prior to becoming an MTM Regional Vice President of Operations, Valorie managed large MTM programs in South Carolina and Texas. Her strong communication and problem-solving skills allow her to ensure program efficiency and cohesive teams that support MTM’s mission. Valorie holds a bachelor of science degree.

Nathan Mueller

Regional Vice President

Nathan Mueller

Regional Vice President

Nathan has over 14 years’ of experience with MTM, working his way up from Customer Service Center Manager to Regional Vice President. He served for several years as Program Director for MTM’s statewide Wisconsin NEMT program, managing implementation and operation of the program. In 2016, Nathan was promoted to Regional Vice President. In this role he oversees several of our statewide NEMT programs, including Mississippi, Wisconsin, and Nevada, as well as various MTM contracts in Iowa, Minnesota, and Oregon. Nathan provides oversight of MTM’s operations, assisting Program Managers and Directors as needed during implementation and beyond to ensure contract compliance, client satisfaction, and overall success.

Lynn Griswold

Executive Vice President, Board of Directors

Lynn Griswold

Executive Vice President, Board of Directors

Lynn co-founded MTM with his wife Peg in 1995. Lynn holds a master's degree in business administration from George Washington University, and brings to MTM's Board of Directors more than 30 years of management experience in the medical field, social services, and with managed care organizations. Lynn is also a veteran, having served as a former Captain in the Navy.

Peg Griswold

Chairperson, Board of Directors

Peg Griswold

Chairperson, Board of Directors

As the chairman of MTM’s Board of Directors, Peg provides strategic leadership and final authority on all major business and financial decisions. Prior to moving into her oversight role as the Chairman, Peg co-founded MTM and provided key leadership and executive functions as the former President and CEO. Peg has more than 30 years of experience working in executive roles in the social services, health, and behavioral health fields.